frequently asked questions

are your die cut stickers waterproof?

Yes! I recently switched to outsourcing my stickers so if you purchased stickers from me after October 2023, my stickers will withstand any kind of weather, will stay strong through the dishwasher, and are UV protected so they will stay shiny and vibrant for up to 4 years!

what is an A Grade pin vs. a B Grade pin?


No enamel pin is perfect, and is subject to common imperfections.

Grade A: These pins might display a small number of any of the following imperfections:

💀Tiny scratches
💀Small specs of dust
💀Small imperfections in the metal
💀Minor under-filling in non-central parts of design
💀Plating imperfections on the back of pin

Grade B: These pins have flaws that are more noticeable than grade A, and might display any of the following imperfections:

💀Under-filled areas
💀Small areas with the wrong color fill
💀Large specs of dust
💀Multiple imperfections in the metal, such as scratches, overfilling, tarnish
💀Plating imperfections on the back of pin

what is your processing time?

we ship orders within3-5 business days unless stated otherwise (vacation will increase processing/shipping).

please note: this does not include the time it takes to get to you, just the time to process, pack, and drop your order off at the postal service.

do you ship to EU/UK?

please visit our etsy if you are from EU/UK, as we are currently unable to offer shipping to these countries.

what is your refund/exchange policy?

all sales are FINAL -- no refunds or exchanges

if you have questions about your order, please contact us at info@thehidingghost.com