frequently asked questions

are your die cut stickers waterproof?

I print, laminate, and cut all my stickers in house! Therefore, I do not consider my die cut stickers waterproof, but I consider them water resistant. I do not recommend putting our stickers in the dishwasher. Light-hand wash only.

what is an A Grade pin vs. a B Grade pin?


No enamel pin is perfect, and is subject to common imperfections.

Grade A: These pins might display a small number of any of the following imperfections:

๐Ÿ’€Tiny scratches
๐Ÿ’€Small specs of dust
๐Ÿ’€Small imperfections in the metal
๐Ÿ’€Minor under-filling in non-central parts of design
๐Ÿ’€Plating imperfections on the back of pin

Grade B: These pins have flaws that are more noticeable than grade A, and might display any of the following imperfections:

๐Ÿ’€Under-filled areas
๐Ÿ’€Small areas with the wrong color fill
๐Ÿ’€Large specs of dust
๐Ÿ’€Multiple imperfections in the metal, such as scratches, overfilling, tarnish
๐Ÿ’€Plating imperfections on the back of pin

what is your processing time?

we ship orders within3-5 business daysย unless stated otherwise (vacation will increase processing/shipping).

please note: this does not include the time it takes to get to you, just the time to process, pack, and drop your order off at the postal service.

do you ship to EU/UK?

please visit our etsy if you are from EU/UK, as we are currently unable to offer shipping to these countries.

what is your refund/exchange policy?

all sales are FINAL -- no refunds or exchanges

if you have questions about your order, please contact us at info@thehidingghost.com